Carlos Rosão: "Great ideas need more than just Product and UX talking with customers!"

“If you only have the product managers and UX in the teams speaking with customers and hearing the customers, you will have, two people with this part of the picture. And only two people would come with ideas of how could we solve or how could we tackle some opportunities or how could we solve certain problems. If you have the full team understanding this, your ideation power is way higher." - Carlos Rosão

Hey everybody! This is Peppe, welcome back to the Invisible Algorithms Podcast!

In today’s episode, I go pay a visit to Newstore once more, this time speaking with Carlos Rosao, who works there as a director of engineering.

Carlos and I will talk about the engineering culture at the company. We’ll go through the development process they implement, their culture of experimentation, the importance of cross-functional teams, but also hiring, and remote working.

Listen out for:

00:00 Introduction

05:25 Engineering culture at Newstore

14:06 Collaboration between different roles in a team

15:02 Practicing Continuous Discovery

16:38 The development process at Newstore

21:12 Engineers talking with customers

32:15 Coaching for a culture of experimentation

39:38 The interview process at Newstore

42:20 Newstore is hiring!

45:21 The Minimum Standard Of Product Development

45:49 Communication and Collaboration Among Teams

52:23 Remote Work at NewStore

01:00:18 Impact of the Market on NewStore

01:03:41 The Value of Product Engineering Mindset

01:06:45 The Temptation of Complexity

References:

- (Book) Continuous Discovery Habits - Teressa Torres: https://www.amazon.com/Continuous-Discovery-Habits-Discover-Products/dp/1736633309

Carlos’ Bio:

As an Engineer Leader, Carlos has a proven track record of scaling companies, teams, and software across diverse countries and industries. With a steadfast commitment to continuous improvement, he champions an iterative approach to crafting customer-focused products.

Follow Carlos:

- LinkedIn: https://www.linkedin.com/in/carlos-rosao/

- Substack: https://substack.com/@talesofengleadership

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This podcast is hosted by Peppe Silletti:

- LinkedIn – https://www.linkedin.com/in/peppesilletti

- Twitter – https://twitter.com/peppesilletti

- Website: https://peppesilletti.io